- The legal team, Requesters, and Contributors will be up to date with their Matter/Case statuses.
- Better efficiency in collaboration on the Matters/Cases.
- Management will be updated on how the Matters/Cases are going.
- Ability to generate SLAs and KPI reports.
We can create different workflows per Practice Area too if needed.
To do so, go the System Settings→ Matters→ Manage Workflows