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  • How to Manage Matter Workflows




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First, go to the System Settings, then Manage Workflows under the Matters settings.

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From this page, you will be able to manage and add your workflows.

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You must specify the Workflow name, and if it is applicable to Corporate Matters, Litigation Cases, or both, and the practice areas as well.

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Add Workflow Statuses:
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add status
add status

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Choose from the list of predefined statuses or add new ones on the fly.

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Adding a new status requires specifying some details such as its name, category, and type.

Note

Statuses should be nested under one of the four main categories: Open, In Progress, Done, and Cancelled.

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Statuses could also be Global or Transitional. By default, all the added statuses will be Transitional unless you check the Global type.

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Once adding the new Workflow, you can now manage and customize it. 

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Therefore, specify the starting point status, Add new transitions between the transitional statuses, list transitions, and so on.

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Note

Start Point Status, is the first workflow status of the matter or the case once created.



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Tip

Learn more about Transitional Workflows, and how to customize your workflow here.

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